Shipping policy
Shipping Policy
Thank you for shopping with EO Bath & Body Boutique.
We are committed to carefully preparing and shipping your order as quickly as possible.
Processing Time
Most in-stock, handcrafted products are processed within 3–5 business days before shipment. During peak seasons that time may be increased.
During holidays, product launches, special promotions, or periods of high order volume, processing times may be slightly longer.
Shipping Rates
- Orders of $75 or more (before applicable taxes) qualify for FREE standard U.S. shipping.
- Orders under $75 will be charged shipping based on the package weight and destination using USPS discounted rates available through Shopify.
- An expedited shipping option may also be available during checkout.
Print-on-Demand Items
Some boutique apparel and specialty merchandise are produced after your order is placed.
If your order contains both handcrafted products and print-on-demand items, they may ship separately and arrive on different dates. These items can commonly take 5-10 business days for creation prior to shipping.
Digital Products
Digital products, vendor lists, guides, and downloadable resources are delivered electronically and do not require shipping.
Instructions for accessing your purchase will be sent after payment has been completed.
Order Tracking
When your order ships, you will receive an email containing tracking information if tracking is available.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
EO Bath & Body Boutique is not responsible for delays or additional shipping charges resulting from an incorrect address provided during checkout.
Lost or Damaged Packages
If your package arrives damaged or if you experience a shipping issue, please contact us within 7 days of delivery at:
Please include your order number and photographs of any damaged items or packaging so we can assist you promptly.